Just a quick note to say that hot on the heals of the release of WordPress 3.8, we’ve updated our infrastructure to install new sites with that version.
As this upgrade has major changes to the administration of WordPress, it is even more important to perform a backup of both your database and files.
We provide a self-service way to do both backups (via phpMyAdmin for the database and sftp for the files) and can help you do this with our professional services capability.
As always, if you do need to install an older version of WordPress, we support that too.
Obviously we do not recommend running an old version of WordPress, but when migrating to our hosting platform, it can be easier to perform the WordPress migration first and then do the version upgrade.